Constant Contact Email Marketing Software Review (April 2025)

Constant-Contact-Email-Marketing-Software-Review

Table of Contents

Our Verdict

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Constant Contact Email Marketing Software stands out as a strong contender for businesses seeking a user-friendly and versatile email marketing solution. Known for its intuitive interface and extensive template library, Constant Contact simplifies the process of creating professional email campaigns. The platform’s robust analytics and performance insights enable users to fine-tune their strategies and maximize engagement.

While it offers robust features like social media management, CRM integration, and insightful analytics, it does have some limitations in customization and advanced automation options. Pricing, though reasonable for smaller contact lists, can become steep as your subscriber base grows. Despite these drawbacks, Constant Contact’s excellent customer support and extensive integration capabilities make it a compelling choice for those looking to streamline their email marketing efforts.

Visit Constant Contact’s website at www.constantcontact.com to explore its capabilities and discover how it can help your business thrive.

Pros

  • Delivers insightful performance analytics, helping you track and optimize your campaigns.
  • Ensures excellent customer support, particularly with helpful phone support for beginners.
  • Simplifies email campaign creation with a user-friendly interface and drag-and-drop tools.
  • Offers a large library of prebuilt email templates, making it easy to find designs that match your brand.
  • Provides robust social media management tools to enhance your marketing reach.
  • Includes built-in CRM features for efficient customer relationship management.

Cons

  • Limits customization options, potentially restricting more advanced users.
  • Increases costs significantly for those with large contact lists.
  • Lacks modern email template designs, with some templates appearing outdated.
  • Restricts email sends per month, not offering unlimited sends even on higher-tier plans.
  • Falls short in automation options, especially on the entry-level plan.

Who Constant Contact Email Marketing Software Is Best For

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Constant Contact Email Marketing is best for you if you:

  • Seek an intuitive platform with drag-and-drop tools to effortlessly create and manage email campaigns.
  • Desire a broad selection of customizable templates to produce professional and engaging emails that resonate with your brand.
  • Require comprehensive social media integration and CRM features to enhance your marketing strategy and manage customer relationships effectively.
  • Value insightful analytics and reporting tools to monitor the performance and optimize the effectiveness of your email campaigns.
  • Need reliable customer support, accessible via live chat and phone, to assist with any issues or questions that arise.
  • Want to streamline your email marketing efforts with autoresponders and automation features that ensure timely and relevant communications with your audience.

Who Constant Contact Email Marketing Software Isn’t Right For

Constant Contact Email Marketing is not right for you if you:

  • Need a free plan, as Constant Contact does not offer a permanently free version, unlike some other email marketing services.
  • Want comprehensive A/B testing beyond just subject lines, as its A/B testing capabilities are limited compared to competitors.
  • Require extensive customization and coding capabilities for email templates, as its drag-and-drop editor might feel restrictive for advanced users.
  • Look for highly specialized automation features tailored to complex workflows, which might be better supported by other platforms.
  • Expect to manage an exceptionally large subscriber list cost-effectively, as the pricing might become steep for extensive contact lists.
  • Seek a platform with more advanced segmentation and targeting features, which might be more robust in other email marketing solutions.

What Constant Contact Email Marketing Software Offers

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  • Intuitive Email Builder
  • Automated Email Marketing
  • Comprehensive Reporting and Analytics
  • List Management
  • Seamless Integrations
  • High Deliverability
  • A/B Testing

Constant Contact Email Marketing Software Details

Intuitive Email Builder

Leverage Constant Contact’s intuitive email builder to create visually appealing and effective email campaigns without needing any design expertise. Utilize the platform’s drag-and-drop interface to customize email templates that align perfectly with your brand. Choose from a wide range of customizable templates to ensure your emails look professional and engaging.

Automated Email Marketing

Implement Constant Contact’s automated email marketing features to streamline your communication. Set up autoresponders to automatically send welcome emails, birthday greetings, and other triggered messages based on customer actions, ensuring consistent and timely engagement with your audience.

Comprehensive Reporting and Analytics

Gain insights into your email campaigns with Constant Contact’s comprehensive reporting tools. Analyze open rates, click rates, bounce rates, and other key metrics to understand your audience’s behavior and optimize your email marketing strategy. Use this data to make informed, data-driven decisions that enhance your campaign performance.

List Management

Manage your email lists efficiently with Constant Contact’s list management tools. Easily import contacts from various sources such as Excel, Outlook, and Salesforce. Categorize your contacts using tags to segment your audience and send targeted emails, ensuring that your messages are relevant and personalized.

Seamless Integrations

Expand your email marketing capabilities by integrating Constant Contact with other popular platforms. Connect with Salesforce, Outlook, Vimeo, and other services to synchronize your data, enhance your campaigns, and create a cohesive marketing ecosystem. Utilize these integrations to streamline your workflow and improve efficiency.

High Deliverability

Ensure your emails reach your audience with Constant Contact’s high deliverability rates. The platform offers resources on avoiding spam filters and best practices for email content, helping you maintain a strong sender reputation and ensuring your messages land in the right inboxes.

A/B Testing

Optimize your email campaigns with Constant Contact’s A/B testing feature. Test different subject lines to determine which ones resonate most with your audience. Use these insights to improve open rates and maximize the impact of your email marketing efforts.

Constant Contact Email Marketing Software Pricing

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Robly Email Marketing Software offers both monthly and annual billing cycles. Here’s the pricing structure:

Lite Plan

– Starting Price: $12 per month

– For Up to 500 Contacts: $12 per month

– Monthly Send Limit: 10 times the number of contacts (5,000 emails for 500 contacts)

Features

  • Access to prebuilt email template library
  • Easy-to-use email editor
  • Welcome email automation
  • Limitations: Cannot schedule email sends, cannot segment contacts

Standard Plan

– Starting Price: $35 per month

– For Up to 10,000 Contacts: $160 per month

– Maximum Users: Up to 3 users

– Monthly Send Limit: 12 times the number of contacts

Features

  • Includes everything in the Lite plan
  • Ability to schedule email sends
  • Contact segmentation
  • Additional features suitable for running effective email marketing campaigns

Premium Plan

– Starting Price: $80 per month

– For Up to 500 Contacts: $80 per month

– Maximum Users: Unlimited users

– Monthly Send Limit: 24 times the number of contacts

Features

  • Includes everything in the Standard plan
  • SEO recommendations
  • Facebook retargeting ads
  • Google Ads Manager
  • Designed to support both email marketing and digital advertising efforts

Where Constant Contact Email Marketing Software Stands Out

When evaluating email marketing software, Constant Contact sets itself apart in several key areas, making it an attractive option for small businesses and marketers. Here’s where Constant Contact excels:

Extensive Template Library

Constant Contact offers a comprehensive library of customizable email templates suited to various industries and purposes. This broad selection allows users to find designs that perfectly match their brand and target audience. Each template is mobile-responsive, ensuring that emails look great and function well on any device.

Integrated Marketing and Automation Tools

Constant Contact provides a robust suite of built-in marketing tools, including email automation, social media integration, and A/B testing for subject lines. These features help users streamline their marketing efforts, optimize their campaigns, and engage with their audience more effectively. The automation tools, such as autoresponders and triggered emails, enable personalized and timely communication with subscribers.

Constant Contact stands out with its detailed reporting and analytics tools, which offer insights into campaign performance. Users can track key metrics such as open rates, click-through rates, and conversions. This data-driven approach allows marketers to refine their strategies and improve their results over time.

Integration with Third-Party Applications

Constant Contact’s ability to integrate with popular business applications such as Salesforce, Outlook, and Microsoft Excel extends its functionality. These integrations facilitate seamless data syncing and enhance the efficiency of marketing efforts. Additionally, partnerships with platforms like Vimeo allow for enriched multimedia content within email campaigns.

Flexible Pricing Plans

Constant Contact offers tiered pricing plans to accommodate different business sizes and needs. The Lite, Standard, and Premium plans provide varying levels of features and contact limits, making it easy for businesses to choose a plan that fits their budget and requirements. The availability of prepay and nonprofit discounts further adds to the platform’s flexibility and affordability.

Where Constant Contact Email Marketing Software Falls Short

When assessing email marketing platforms, Constant Contact has several limitations that might make it less suitable for some businesses. Here’s where Constant Contact falls short:

Constant Contact’s A/B testing is restricted to email subject lines only, preventing you from testing other crucial elements like content, design, and send times. This can hinder your ability to optimize campaign performance.

Unlike many competitors, Constant Contact does not offer a free plan. This can be a drawback if you’re a small business or startup looking to test the platform before committing financially. While there’s a 60-day free trial, the absence of a permanently free tier limits accessibility.

Constant Contact’s tiered pricing can become expensive as your contact list grows. If you have a large or rapidly expanding subscriber base, the monthly costs may escalate quickly, making it less cost-effective than other platforms with more competitive pricing for larger lists.

The entry-level Lite plan is quite basic and lacks advanced features like email scheduling and contact segmentation. If you’re looking for more robust automation and segmentation tools, you’ll need to upgrade to the higher-priced plans, which may not fit your budget.

While Constant Contact offers standard reporting features, it lacks the depth of advanced analytics found in some competitor platforms. If you rely heavily on detailed data analysis to guide your email marketing strategies, this could be a significant limitation.

The email editor, though user-friendly, can be somewhat inflexible compared to more advanced editors available in other platforms. If you require extensive customization options, you may find Constant Contact’s editor limiting, which can impact your ability to create highly personalized and unique email campaigns.

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How to Qualify for Constant Contact Email Marketing Software

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Here are the key steps to qualify for and get started with Constant Contact Email Marketing Software:

  • Sign up for a Constant Contact account on their website. You can start with a 60-day free trial to explore the features before committing to a paid plan.
  • Choose a Constant Contact pricing plan that aligns with your email marketing goals and budget. They offer various tiers, from the basic Lite plan to more comprehensive options.
  • Set up your Constant Contact profile by entering your business information, such as company name, contact details, and industry.
  • Import your existing contact lists from sources like Excel, Outlook, or other email services into Constant Contact.
  • Use the drag-and-drop email editor and pre-built templates to customize your email campaigns and reflect your brand identity.
  • Leverage Constant Contact’s marketing tools, including email automation, social media integration, and advanced reporting features, to optimize your campaigns.

The key point is that there are no stringent prerequisites or qualifications required to use Constant Contact. The platform is designed to be user-friendly and accessible for individuals, small businesses, and larger organizations alike, regardless of their level of email marketing experience.

As long as you have a clear marketing strategy and understanding of your target audience, you can effectively utilize Constant Contact’s features and capabilities to create successful email marketing campaigns that drive engagement and sales.

Alternatives to Constant Contact Email Marketing Software

Mailchimp is a popular email marketing platform, with a free plan that includes up to 500 contacts and 1,000 emails per month. It’s well-suited for small businesses and startups. Mailchimp offers a user-friendly interface, customizable templates, automation features, and robust analytics. Paid plans start at $9.99 per month, which include advanced features like A/B testing, custom branding, and advanced segmentation.

GetResponse provides a comprehensive suite of email marketing tools, starting at $15 per month for up to 1,000 contacts. It’s ideal for businesses looking for more advanced marketing solutions, including email automation, landing pages, webinars, and CRM. GetResponse also offers a drag-and-drop email editor, a wide range of templates, and detailed analytics to help optimize your campaigns.

ActiveCampaign offers advanced email marketing and automation tools starting at $15 per month for up to 500 contacts. It’s ideal for businesses seeking more sophisticated marketing automation and CRM integration. ActiveCampaign includes features like email automation, segmentation, dynamic content, and lead scoring. The platform is known for its powerful automation workflows and in-depth analytics.

Customer Reviews

Constant Contact has received consistently positive customer reviews across major platforms like Trustpilot, G2, and Capterra. On Trustpilot, the platform holds a 4.2 out of 5 rating, with users praising its intuitive interface and excellent customer support. Small business owners, in particular, appreciate the ease of use and effectiveness of Constant Contact’s email campaigns. On G2, the platform enjoys a 4.0 rating, with reviewers highlighting the extensive range of templates and the efficiency of the email automation features.

While some customers desire more advanced customization and A/B testing options, the majority of the feedback underlines Constant Contact’s reputation for reliability and user-friendly design, making it a popular choice for businesses seeking an effective email marketing solution.

Pro Tips

  • Segment Your Contact Lists: Organize your contacts into targeted lists to send more personalized and relevant emails, improving engagement and conversion rates.
  • Utilize A/B Testing: Test different email subject lines to optimize open rates and refine your overall strategies.
  • Leverage Autoresponders: Set up automated email sequences to nurture leads, welcome new subscribers, and re-engage inactive customers.
  • Optimize for Mobile: Ensure your emails are mobile-friendly, as many users access them on their smartphones.
  • Integrate with Other Tools: Leverage Constant Contact’s integrations to streamline your marketing efforts across various platforms.
  • Use Customizable Templates: Save time by starting with Constant Contact’s templates and customizing them to fit your brand.
  • Track and Analyze Campaign Performance: Review email reports regularly to understand metrics and make data-driven improvements.
  • Incorporate Visuals and Videos: Use engaging visual content to make your emails more dynamic and appealing.
  • Schedule Your Emails: Plan and schedule campaigns to reach your audience at optimal times, increasing engagement.
  • Clean Your Email Lists Regularly: Maintain the health of your lists by removing inactive or invalid addresses.

Recap

Constant Contact Email Marketing Software offers a user-friendly platform with a range of features tailored to small businesses. With customizable templates, A/B testing, and autoresponders, it enables businesses to create engaging and targeted email campaigns.

The software’s integration capabilities with various tools and platforms streamline marketing efforts, while robust analytics provide valuable insights for optimizing campaigns. Although lacking a free plan and offering limited A/B testing options, Constant Contact’s affordability, ease of use, and comprehensive support make it a solid choice for small businesses aiming to enhance their email marketing strategies.

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