MailChimp vs Constant Contact (April 2025)

MailChimp vs Constant Contact1

Table of Contents

Our Verdict

MailChimp comes out on top in the battle for the title of the better email marketing software! With its user-friendly interface and seamless email campaign creation, MailChimp proves to be a top choice for both beginners and experienced marketers. The platform offers a wide array of customizable templates and drag-and-drop editing, allowing you to create eye-catching emails that resonate with your audience. One of MailChimp’s strongest suits is its advanced analytics, which provides valuable insights into campaign performance. This approach empowers you to make informed decisions to optimize your email marketing results. Additionally, MailChimp’s generous free plan gives you a significant advantage if you’re a small business owner; it enables you to test the waters without committing to a paid subscription.

While Constant Contact is a robust competitor, it falls slightly short due to a steeper learning curve for some users, attributed to its extensive feature set. However, it offers powerful automation capabilities and list segmentation options, enhancing engagement by enabling targeted and personalized email campaigns. Constant Contact’s exceptional customer support, with a 24/7 helpline and a vast library of resources, ensures users are never alone on their email marketing journey. Moreover, businesses seeking integrated e-commerce functionality will find Constant Contact to be a valuable asset, as it enables seamless email marketing campaigns directly linked to their online stores.

Regardless, the ultimate decision should be based on your business’s specific needs and goals. Take the time to consider your budget, level of experience, and the features that matter most to you. With either MailChimp or Constant Contact by your side, you’re well-equipped to boost engagement, drive conversions, and take your business to new heights!

Why Choose MailChimp

Who MailChimp Is Best For

Choose MailChimp Email Marketing Software if you:

  • Value user-friendly interface
  • Seek versatility in features
  • Appreciate scalability
  • Emphasize budget-friendly solutions
  • Desire top-notch integrations

Who MailChimp Is Not Right For

Find another Email Marketing Software if you:

  • Need extensive E-Commerce integration
  • Seek robust customer support
  • Want advanced automation features
  • Have a large subscriber base

Why Choose Constant Contact

MailChimp vs Constant Contact3

Who Constant Contact Is Best For

Seek Constant Contact Email Marketing Software if you:

  • Prioritize a user-friendly interface that makes creating and managing email campaigns a breeze.
  • Value a wide range of customizable email templates to suit your brand’s unique style and voice.
  • Need robust customer support that’s available to assist you every step of the way.
  • Want access to advanced features like automated email sequences and A/B testing to optimize your campaigns.
  • Aim to grow your contact list and engage with your audience through Constant Contact’s easy-to-use sign-up forms and tracking tools.

Who Constant Contact Is Not Right For

Look for an alternative Email Marketing Software if you:

  • Need advanced automation
  • Prefer a generous free plan
  • Desire flexible pricing options
  • Seek comprehensive integrations
  • Want advanced reporting and insights
  • Need powerful E-Commerce features

Main Differences

MailChimp Constant Contact

Ideal for                

Small to medium-sized businesses looking for a user-friendly email marketing solution.

Businesses seeking an all-in-one marketing platform with additional features like event management.

Pricing

Offers a free plan for up to a certain number of subscribers, with affordable pricing tiers as your audience grows.

Provides a 60-day free trial and flexible pricing based on the number of subscribers, with additional charges for add-ons.

Accounting Integrations

Seamlessly integrates with popular accounting tools like QuickBooks and Xero, streamlining financial management.

Offers integration with QuickBooks Online to simplify bookkeeping and expense tracking.

Standout Features

Excels in email automation and customizable templates, making it easy to create personalized campaigns.

Stands out with its event management feature, allowing users to create, promote, and track events alongside their marketing efforts.

Standout Features

MailChimp

  • Excels with its intuitive and user-friendly interface, making it easy for even beginners to create and manage email campaigns.
  • Offers a wide selection of customizable templates, allowing for creative and eye-catching email designs.
  • Provides advanced automation capabilities to streamline email workflows and nurture customer relationships.
  • Integrates seamlessly with various platforms and tools to enhance your marketing efforts.

Constant Contact

  • Shines with its robust customer support, offering responsive assistance and guidance to users whenever needed.
  • Boasts event management features, making it a great choice for businesses that frequently host events and webinars.
  • Ensures reliable email deliverability, ensuring your messages reach your audience’s inboxes effectively.
  • Provides comprehensive reporting and analytics to measure the success of your email campaigns and optimize future strategies.

Pros and Cons of MailChimp

Pros

  • Offers an intuitive interface for easy navigation and campaign management.
  • Provides extensive integrations with other tools and platforms.
  • Features a free plan with basic functionalities for those on a budget.
  • Excels in advanced automation capabilities for personalized email sequences.

Cons

  • Limits certain features and restricts subscriber counts on the free plan.
  • Increases in cost as your email list grows with paid plans.

Pros and Cons of Constant Contact

Pros

  • Provides robust customer support for reliable assistance.
  • Offers an easy-to-use platform with straightforward templates.
  • Suits beginners well with simplified campaign creation.
  • Stands out with event management features for seamless event promotion.

Cons

  • Lacks advanced automation capabilities compared to MailChimp.
  • Increases in price as subscribers grow in number.
  • Offers fewer integrations with other tools and platforms.

Customer Reviews

MailChimp boasts a significant number of reviews across multiple platforms, such as TrustRadius, G2, and TrustPilot. With a TrustRadius score of 8.0 out of 10 and 2492 reviews and ratings, MailChimp appears to have garnered a favorable response from users. However, on Trustpilot, things take a different turn, with a TrustScore of only 1.4 out of 5 and 633 bad reviews. This stark difference between platforms highlights the importance of considering multiple sources for a comprehensive view. G2 provides further insights into MailChimp’s performance, showcasing 12,356 reviews and discussions with an overall rating of 4.3 out of 5 stars. It seems that while MailChimp has garnered a significant number of reviews, user sentiment varies across different platforms.

On the other side of the ring, Constant Contact boasts a substantial number of reviews, including 725 reviews on Trustpilot and 808 reviews and ratings on TrustRadius, with a score of 7.7 out of 10. G2 shows 5,618 reviews and discussions, with an overall rating of 4.0 out of 5 stars. While Constant Contact seems to have received more positive feedback on Trustpilot compared to MailChimp, consider the reviews from various platforms to get a comprehensive understanding.

Users seem to appreciate MailChimp’s user-friendly interface and ease of use, making it a great choice for small to medium-sized businesses looking for seamless email marketing solutions. On the other hand, Constant Contact users also commend the platform for its user-friendly approach, especially when it comes to email marketing, automation, and landing pages. Where MailChimp gains an edge is in its robust features and automation capabilities. Users find it effective in building interactive and personalized email campaigns, capturing audience attention, and driving better engagement rates. On the other hand, Constant Contact excels in providing comprehensive sound analysis tools, offering valuable insights from audio data, and catering to businesses with diverse audio marketing needs.

While MailChimp and Constant Contact have their respective strengths, the choice between the two ultimately depends on your specific business requirements. Are you seeking cutting-edge AI technology and interactive engagement? In that case, MailChimp could be the way to go. If your focus is on comprehensive sound analysis and versatility, Constant Contact emerges as a strong contender.

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Competitors

AWeber is a reliable and user-friendly platform that has been serving businesses for over two decades. It is an excellent choice for small to medium-sized businesses looking for seamless email marketing solutions. AWeber provides a range of features, including customizable templates, automation tools, and responsive email designs. This platform is an ideal option if your business seeks simplicity and ease of use without compromising on functionality.

GetResponse offers a comprehensive suite of tools for email marketing, automation, and landing pages. One of its standout features is its automation capabilities, enabling you to create complex automated workflows that nurture leads and drive conversions. GetResponse also provides customizable templates and a drag-and-drop email editor, making it easy to design eye-catching emails. Moreover, the platform offers advanced analytics and A/B testing, allowing your business to optimize its email campaigns for better results. With its array of features, GetResponse is a strong competitor to consider for businesses aiming to scale their email marketing efforts.

Brevo is an all-in-one marketing platform that offers a wide range of features, making it a versatile option for your business. While it excels in email marketing and automation, it goes beyond that by providing SMS marketing capabilities as well. This combination allows your business to reach its audience effectively through multiple channels. Brevo’s user-friendly interface and intuitive automation workflows make it accessible to users of all experience levels. Additionally, the platform’s affordability and free plan with limited features make it an attractive choice if you’re a startup or small business seeking a cost-effective marketing solution.

HubSpot is a well-known name in the marketing world, renowned for its powerful inbound marketing capabilities. It provides an integrated suite of tools for email marketing, CRM, and lead nurturing. HubSpot’s email marketing features include personalized emails, automated workflows, and advanced segmentation to deliver targeted messages. With its CRM integration, your business can gain valuable insights into its audience and tailor its email campaigns accordingly.

If you are a content creator looking to cultivate a loyal audience and drive engagement, ConvertKit is the ideal choice. ConvertKit caters to you if you’re a creator, blogger, or online entrepreneur, providing you with a platform tailored to your needs. The platform excels at building relationships through personalized email marketing campaigns. ConvertKit’s subscriber tagging system allows you to segment your audience based on behavior and interests, enabling targeted communication.

If you run an e-commerce store and aim to increase customer loyalty and revenue, Drip is a powerful email marketing solution to consider. Drip is designed with your e-commerce business in mind; it offers advanced automation features and deep customer insights to drive conversions. The platform integrates seamlessly with popular e-commerce platforms, allowing your business to track customer behavior and trigger personalized email campaigns based on specific actions.

Pro Tips

MailChimp

  • Customize your templates to match your brand’s unique style.
  • Use powerful segmentation features to target specific groups in your email list.
  • Automate email campaigns for welcome messages, follow-ups, and more.

Constant Contact

  • Create stunning visuals using a wide range of high-quality images.
  • Craft attention-grabbing subject lines to boost open rates.
  • Leverage social media integration to extend the reach of your email campaigns.
  • Stay consistent with your sending schedule to keep your audience engaged.

Recap

MailChimp and Constant Contact are email marketing giants dedicated to helping you connect with your audience and propel your business forward. MailChimp is a user-friendly platform that simplifies your email marketing experience. With its intuitive interface, you can effortlessly navigate and execute your campaigns. The drag-and-drop editor allows you to craft visually appealing and captivating emails that leave a lasting impression. Embrace the power of automation to send personalized and timely messages to your subscribers, maximizing engagement. Moreover, MailChimp equips you with robust analytics and reporting tools, providing valuable insights into the performance of your email campaigns. Whether you’re a small business or a large enterprise, MailChimp’s flexible pricing plans cater to all.

On the other hand, Constant Contact boasts an intuitive contact management system, facilitating seamless list-building and organization. Its array of professionally designed templates empowers you to create eye-catching emails without any design expertise. With advanced automation features, you can keep your audience engaged and cultivate promising leads. One standout aspect of Constant Contact is its responsive and helpful customer support team, which is always ready to assist with any queries or concerns. Additionally, you can rest easy knowing that your emails are delivered reliably, thanks to their high deliverability rates.

Both MailChimp and Constant Contact are fantastic choices for your email marketing needs, but it all comes down to your specific business requirements. Looking for a user-friendly platform with beautiful templates? MailChimp might be your go-to. Need excellent automation and customer support? Constant Contact could be the one for you. So, take a moment to assess your requirements and make the most informed choice for your email marketing journey!

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